To cancel your account you must fill out the form at http://www.realnepa.com/cancel.html. Any attempts to cancel by telephone, email, live chat, or our ticket system will be rejected and billing will continue until the cancellation form is filled out.
We have a 30 day unconditional money back guarantee. To cancel your account and receive a refund please go to http://www.realnepa.com/cancel.html and fill out the form to request in writing a refund and cancellation. To cancel your account you must fill out the form at http://www.realnepa.com/cancel.html. All cancellations must be received within 30 days of account activation to receive a refund. After cancellation notice is received refunds will be processed within 10 days. Refunds are not given on domain name registrations for any reason. Dedicated servers and setup fees (ie. stacking domains, dedicated, etc.) are non-refundable.